Privacy Policy

Information we collect

When you use our website or book a villa, we may collect the following:

• Personal details such as your name, email address, phone number, and billing address.
• Booking details including villa preferences, check-in/check-out dates, and special requests.
• Payment information processed securely through trusted third-party providers.
• Website usage data (e.g., cookies, IP addresses) to help us improve your browsing experience.

How we use your information

We use your information to:

• Process and confirm your reservations.
• Communicate important details about your booking.
• Personalize your stay and provide tailored services.
• Improve our website and customer experience.
• Comply with legal or regulatory requirements.

Data protection

• We use industry-standard security measures to protect your personal data.
• Payment information is never stored on our servers; all transactions are encrypted and processed securely.
• Access to your data is restricted to authorized staff only.

Sharing of information

We do not sell or rent your personal information. We may share your data only with:

• Trusted service providers (e.g., housekeeping, transport partners) necessary to fulfill your booking.
• Legal authorities if required by law or to protect our rights.

Cookies

Our website uses cookies to enhance your browsing experience. You may adjust your browser settings to disable cookies, though some features of the site may not function properly.

Your rights

You have the right to:

• Request access to your personal information.
• Correct or update your details.
• Request deletion of your data (subject to legal obligations).
• Opt out of marketing communications at any time.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.